Right to Access – art. 12,15

After data is collected, a data subject has the right to know how it has been collected, processed, and stored, what data exists, and for what purposes.

Summary:

  • Individuals have the right to access their personal data.
  • This is commonly referred to as subject access.
  • Individuals can make a subject access request verbally or in writing.
  • You have one month to respond to a request.
  • You cannot charge a fee to deal with a request in most circumstances.

Individuals have the right to obtain the following from you:

  • confirmation that you are processing their personal data;
  • a copy of their personal data; and
  • other supplementary information – this largely corresponds to the information that you should provide in a privacy notice.

In addition to a copy of their personal data, you also have to provide individuals with the following information:

  • the purposes of your processing;
  • the categories of personal data concerned;
  • the recipients or categories of recipient you disclose the personal data to;
  • your retention period for storing the personal data or, where this is not possible, your criteria for determining how long you will store it;
  • the existence of their right to request rectification, erasure or restriction or to object to such processing;
  • the right to lodge a complaint with the ICO or another supervisory authority;
  • information about the source of the data, where it was not obtained directly from the individual;
  • the existence of automated decision-making (including profiling); and
  • the safeguards you provide if you transfer personal data to a third country or international organisation.

You may be providing much of this information already in your Privacy Notice.

Implement a process and the technical capabilities to:

  • track all data relating to the requester in your systems,
  • vet a right to access request, and
  • provide that information to the requester.